At Solomon's Pride, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or engage with us in other ways. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

When you interact with Solomon’s Pride, we may collect the following types of information:

1. Personal Information:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information (credit card details, billing information)
• Order history and preferences

1. Non-Personal Information:

• IP address
• Browser type
• Device information
• Pages visited on our website
• Date and time of your visit
• Cookies and tracking technologies

1. Customer Support Information:
   When you contact us for customer service, we may collect additional information, such as the details of your inquiry or concern.

2. How We Use Your Information

We use the information we collect to provide you with a seamless and personalized shopping experience. Specifically, we use your information for the following purposes:

Processing Orders: To process and fulfill your orders, including sending order confirmations, invoices, and updates on the status of your shipment.

Customer Support: To respond to your inquiries, process returns or exchanges, and offer assistance with any issues you may have.

Marketing and Promotions: To send you promotional emails, newsletters, and updates about new products or sales. You can opt-out of these communications at any time by clicking the "unsubscribe" link in our emails.

Improving Your Experience: To analyze how our website is used, improve our services, and customize the content you see. This may include using cookies to personalize your shopping experience.

Legal Compliance: To comply with legal obligations, such as fraud prevention and reporting, and to protect the rights, property, and safety of Solomon’s Pride and our customers.

3. Sharing Your Information

We value your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

Service Providers: We may share your information with third-party vendors who help us fulfill orders, process payments, provide customer service, or perform other business functions (e.g., shipping companies, payment processors, email marketing services).

Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process, or to protect our legal rights.

Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of the transaction.

4. Security of Your Information

We take the security of your personal information seriously. We use industry-standard encryption technologies (such as SSL) to protect sensitive data during transmission. While we make every effort to protect your information, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and improve website functionality. These cookies may be used for:

• Personalization: To customize the content and layout based on your preferences.
• Analytics: To understand how visitors interact with our website and to improve our services.
• Advertising: To serve you relevant ads or offers based on your interests.

You can control cookie settings through your browser. However, please note that disabling cookies may affect the functionality of our website.

6. Your Rights and Choices

You have the following rights concerning your personal information:

Access and Correction: You can access and update your personal information by logging into your account or contacting us directly.

Opt-Out of Marketing Communications: You can opt out of receiving marketing emails by clicking the "unsubscribe" link in our emails or by contacting us.

Request Deletion: You may request that we delete your personal information, subject to certain exceptions, such as where we are required to retain it for legal reasons.

Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

If you have any questions or would like to exercise your rights, please contact us.

7. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the date of the last revision. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us